Terms of service

These Terms of Service ("Terms") govern your access to and use of trieva, including our website, web-based application, and related services.

trieva is operated by autumn breeze enterprises inc. ("trieva," "we," "us," or "our"). By accessing or using trieva, you agree to these Terms. If you do not agree to these Terms, you must not access or use the Service.

1. Description of the service

trieva is a web-based knowledge management and idea development platform that helps users capture, organize, develop, retrieve, and reuse ideas, notes, research, content, and related knowledge assets.

The Service is designed to support knowledge work, including writing, teaching, consulting, research, creative work, and the development of a body of work over time.

We may update, modify, suspend, or discontinue parts of the Service from time to time.

2. Eligibility

trieva is not directed to children.

You may use the Service only if you are legally able to agree to these Terms. If you are under the age of majority in your jurisdiction, you may use the Service only with the involvement and consent of a parent or legal guardian.

If a parent or legal guardian permits a minor to use the Service, that parent or legal guardian is responsible for the minor's use of the Service, including account activity, purchases, subscriptions, user content, and compliance with these Terms.

By using the Service, you confirm that you meet these eligibility requirements.

3. Account registration

To access certain features of the Service, you may need to create an account.

You agree to provide accurate, current, and complete information when creating an account and to keep that information up to date.

You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. You must notify us promptly if you believe your account has been compromised or used without authorization.

We are not responsible for losses arising from unauthorized account access caused by your failure to protect your credentials.

4. Your content

You may create, upload, enter, store, organize, or manage content through the Service, including ideas, notes, research, source references, drafts, frameworks, tags, project information, and other materials ("User Content").

You retain ownership of your User Content.

By using the Service, you grant us a limited, non-exclusive, worldwide, royalty-free licence to host, store, reproduce, display, process, transmit, and otherwise use your User Content solely as needed to provide, maintain, secure, and improve the Service, respond to support requests, comply with legal obligations, and enforce these Terms.

You are responsible for your User Content and for ensuring that you have the right to upload, store, and use it in the Service.

You agree not to upload or store User Content that:

• violates applicable law;
• infringes the rights of another person or organization;
• contains unlawful, harmful, defamatory, discriminatory, abusive, or misleading material;
• contains malware, viruses, or harmful code;
• includes confidential, sensitive, regulated, or third-party personal information unless you have the legal right and authority to use and store it in the Service;
• violates these Terms or any applicable policies.

5. Privacy

Our collection, use, disclosure, storage, and protection of personal information is described in our Privacy Policy.

By using the Service, you acknowledge that your personal information will be handled in accordance with our Privacy Policy.

6. Acceptable use

You agree not to misuse the Service. This means you will not:

• use the Service for unlawful, fraudulent, harmful, or abusive purposes;
• interfere with, disrupt, or compromise the security or operation of the Service;
• attempt to gain unauthorized access to the Service, user accounts, systems, or networks;
• reverse engineer, decompile, copy, or attempt to extract source code, except where permitted by law;
• use automated tools to scrape, harvest, overload, or abuse the Service;
• upload malware, viruses, or harmful code;
• impersonate another person or misrepresent your identity or affiliation;
• use the Service to infringe intellectual property, privacy, publicity, or other rights;
• resell, sublicense, or commercially exploit the Service unless we have agreed in writing;
• use the Service in a way that could damage trieva, other users, or third parties.

We may suspend or terminate access if we believe you have violated these Terms or used the Service in a way that creates legal, security, operational, or reputational risk.

7. Subscriptions, fees, and payment

Some parts of the Service may be offered on a paid subscription basis.

By purchasing a paid plan, you agree to pay all applicable fees, taxes, and charges associated with your selected plan. Fees will be shown before purchase or renewal.

Payments are processed by our online reseller, Paddle.com. Paddle.com is the Merchant of Record for all our orders and handles all customer service inquiries related to payments, billing, and returns. By making a purchase, you also agree to Paddle's Buyer Terms.

Unless otherwise stated, subscriptions automatically renew at the end of each billing period until cancelled.

You are responsible for cancelling your subscription before renewal if you do not want to be charged for the next billing period.

8. Refunds and cancellations

We offer a 30-day money-back guarantee on your first payment only. Refund requests can be made by contacting hello@autumnbreezeenterprises.ca or through paddle.net.

Unless otherwise stated at the time of purchase, fees are non-refundable except where required by applicable law.

If you cancel a paid subscription, you may continue to access paid features until the end of your current billing period, unless your account is suspended or terminated under these Terms.

We reserve the right to change our fees and billing terms. If we make material changes to pricing for an existing paid subscription, we will provide notice where required by law or where reasonably practical.

9. Free trials, beta features, and early access

We may offer free trials, beta features, early access features, or experimental functionality.

These features may be limited, incomplete, modified, discontinued, or made available only to certain users.

Beta or early access features are provided for testing and feedback and may be less reliable than generally available features. We are not required to continue offering any beta or early access feature.

10. Intellectual property

The Service, including its software, design, interface, branding, logos, trademarks, text, graphics, workflows, and other materials, is owned by trieva or its licensors and is protected by intellectual property laws.

These Terms do not transfer ownership of the Service or any trieva intellectual property to you.

You may not copy, modify, distribute, sell, lease, reverse engineer, or create derivative works based on the Service, except as expressly permitted by these Terms or applicable law.

11. Feedback

If you provide comments, suggestions, ideas, feature requests, or other feedback about the Service, you grant us the right to use that feedback without restriction or compensation to you.

We may use feedback to improve, develop, market, or modify the Service.

12. AI and automated features

The Service may include artificial intelligence, automation, search, recommendation, or similar features now or in the future.

If AI or automated features are made available, they are intended to support your own thinking, organization, retrieval, drafting, or knowledge workflows. You remain responsible for reviewing and deciding how to use any output or suggestion generated by the Service.

AI-generated or automated outputs may be incomplete, inaccurate, inappropriate, or unsuitable for your purpose. You should not rely on the Service as a substitute for professional, legal, financial, medical, or other specialized advice.

We will describe material AI-related data practices in our Privacy Policy or other applicable notices.

13. Third-party services and links

The Service may contain links to third-party websites, tools, services, or resources. The Service may also integrate with or rely on third-party providers for hosting, payments, analytics, email, support, or other functions.

We are not responsible for third-party websites, services, content, policies, or practices. Your use of third-party services may be subject to separate terms and policies.

14. Service availability

We aim to provide a reliable Service, but we do not guarantee that the Service will be uninterrupted, secure, error-free, or available at all times.

The Service may be unavailable due to maintenance, updates, technical issues, third-party provider issues, security incidents, or other reasons.

We may modify, suspend, restrict, or discontinue any part of the Service at any time.

15. Account suspension and termination

You may stop using the Service at any time. You may also request account deletion by contacting us at hello@autumnbreezeenterprises.ca or through any account deletion tools we make available.

We may suspend or terminate your access to the Service if:

• you violate these Terms;
• you fail to pay applicable fees;
• your use creates legal, security, operational, or reputational risk;
• we are required to do so by law;
• we discontinue the Service or a material part of it.

Upon termination, your right to access and use the Service will end. We may delete or restrict access to your account and User Content, subject to our Privacy Policy, legal obligations, backup retention, and legitimate business needs.

Sections of these Terms that by their nature should survive termination will continue to apply, including provisions relating to intellectual property, payments owed, disclaimers, limitations of liability, indemnity, governing law, and dispute resolution.

16. Disclaimers

The Service is provided on an "as is" and "as available" basis.

To the maximum extent permitted by law, we disclaim all warranties, representations, and conditions, whether express, implied, statutory, or otherwise, including warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, availability, reliability, and security.

We do not guarantee that:

• the Service will meet your needs or expectations;
• the Service will be uninterrupted, timely, secure, or error-free;
• User Content will never be lost, corrupted, or unavailable;
• outputs, search results, recommendations, or automated features will be accurate or complete;
• defects or errors will be corrected.

You are responsible for maintaining your own copies and backups of important content.

17. Limitation of liability

To the maximum extent permitted by law, trieva and its directors, officers, employees, contractors, agents, affiliates, service providers, and licensors will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, business, goodwill, data, content, or opportunities, whether based in contract, tort, negligence, strict liability, or any other legal theory.

To the maximum extent permitted by law, our total liability for any claim arising out of or relating to the Service or these Terms will not exceed the greater of:

• the amount you paid to us for the Service in the three months before the event giving rise to the claim; or
• CAD $100.

Some jurisdictions do not allow certain limitations of liability, so some of the above limitations may not apply to you.

18. Indemnity

To the maximum extent permitted by law, you agree to indemnify, defend, and hold harmless trieva and its directors, officers, employees, contractors, agents, affiliates, service providers, and licensors from and against any claims, damages, losses, liabilities, costs, and expenses, including reasonable legal fees, arising out of or related to:

• your use or misuse of the Service;
• your User Content;
• your violation of these Terms;
• your violation of applicable law;
• your violation of the rights of another person or organization.

19. Changes to these terms

We may update these Terms from time to time.

If we make material changes, we will take reasonable steps to notify you, such as by posting the updated Terms on our website, updating the "Last Updated" date, sending an email, or providing notice through the Service.

Your continued use of the Service after updated Terms become effective means you accept the updated Terms.

If you do not agree to the updated Terms, you must stop using the Service.

20. Governing law

These Terms and any dispute arising out of or relating to the Service will be governed by the laws of the Province of Ontario and the federal laws of Canada applicable in Ontario, without regard to conflict of law principles.

Subject to any rights you may have under applicable consumer protection laws, you agree that disputes will be resolved in the courts located in Ontario, Canada.

21. International users

trieva is operated from Canada.

If you access or use the Service from outside Canada, you are responsible for complying with the laws that apply to you in your location.

We may restrict access to the Service in certain countries, regions, or jurisdictions at any time.

22. Consumer protection rights

Nothing in these Terms is intended to limit any non-waivable consumer protection rights that may apply to you under the laws of your jurisdiction.

If any part of these Terms conflicts with rights that cannot legally be waived, those rights will apply to the extent required by law.

23. Export and sanctions compliance

You may not use the Service if you are located in, under the control of, or ordinarily resident in a country or region subject to applicable sanctions or embargoes, or if you are listed on any applicable restricted party list.

You agree not to use the Service in violation of applicable export control, sanctions, or trade laws.

24. General terms

These Terms, together with our Privacy Policy and any other terms or policies referenced in them, form the entire agreement between you and trieva regarding the Service.

If any part of these Terms is found to be invalid or unenforceable, the remaining parts will remain in effect.

Our failure to enforce any part of these Terms does not mean we waive our right to do so later.

You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign or transfer these Terms in connection with a merger, acquisition, reorganization, sale of assets, or similar transaction.

25. Contact us

If you have questions, requests, or concerns about these Terms or the Service, you can contact us at:

autumn breeze enterprises inc.
Email: hello@autumnbreezeenterprises.ca